FAQsPretto PhysioFrequently Asked Questions
FAQsPretto PhysioFrequently Asked Questions

What should I expect during my first physiotherapy session?

Your first session will take approximately 45 minutes. Your physiotherapist will conduct an in-depth assessment, discuss your medical history, lifestyle, and specific concerns. From there, a personalised treatment plan will be developed to help you achieve your recovery goals.

Do I need a doctor's referral for physiotherapy?

No referral is needed to book a consultation at Pretto Physiotherapy. You can book directly by calling us or booking online. If you have a referral from your doctor, please bring it along to your first appointment.

Does physiotherapy help with chronic pain?

Yes. Physiotherapy is highly effective for managing chronic pain conditions such as arthritis, fibromyalgia, and degenerative joint disease. Our physiotherapists create long-term management plans that combine manual therapy, exercise programmes, and education to improve your quality of life.

How long are your treatment sessions?

First sessions are 45 minutes to allow sufficient time for assessment and initial treatment. Follow-up sessions are either 30 or 45 minutes depending on your condition — your physiotherapist will advise which is best for effective treatment.

Do you offer home visits?

Yes, we offer home visits for patients who are unable to travel, within a 5km radius of our practice. Home visit sessions are 30 minutes long, and an additional travel fee applies.

What conditions do you treat?

We treat a wide range of conditions including back and neck pain, sports and orthopaedic injuries, TMJ disorders, headaches, nerve and joint pain, and chronic conditions such as arthritis and fibromyalgia. We also offer youth-focused physiotherapy for growth-related pain and core strength development.

Do you treat sports injuries?

Absolutely. We specialise in sports injury rehabilitation for active adults aged 35 and above. Whether you play padel, golf, run, or train at the gym, we help you recover quickly and prevent future injuries. Our team has experience treating athletes who compete at international level.

Where are you located?

We have two locations: our main practice at Suite 4, Dowerglen Plaza, 73 Sycamore Drive, Dowerglen, and our second location at Holy Rosary School Wellness Centre, 4 Adjutant Street, Elma Park. Both are easily accessible from Edenvale, Bedfordview, Linksfield, Greenstone, and surrounding areas.

How do I book an appointment?

Call us at 076 903 5605 (Dowerglen) or 082 079 9086 (Holy Rosary branch), email admin@prettophysio.co.za, or book online through our website.

Are your physiotherapists qualified?

Yes. Our team includes highly qualified, HPCSA-registered physiotherapists with expertise in sports physiotherapy, orthopaedics, and chronic pain management. We are members of the South African Sports Medicine Association (SASMA) and regularly attend seminars with the Johannesburg Orthopaedic Sports-Medicine Institute (JOSI).

Pretto Physiotherapy

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076 903 5605 - Main practice

Suite 4 Dowerglen Plaza,
73 Sycamore Drive, Dowerglen

082 079 9086

Holy Rosary School Wellness Centre,
4 Adjutant Street, Elma Park

admin@prettophysio.co.za

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